• 03/03/2021

What is VoIP and How Can We Use It?

As humankind has already entered an era of vast technological progress, it is logical that all aspects of our lives evolve up to a certain point. We will be discussing the section of Communications in this one as it is the most important part of developing any business from the dawn of time. VoIP is a shortened term describing Voice over Internet Protocol services. Sometimes, we can see it as VoN (Voice over Networks) or VoB (Voice over Broadband) but it remains the same no matter how we call it. It simply lets us conduct low cost or even free calls over the Internet. The possibilities here are limitless as we can reach any telephone number in the world. It doesn’t even matter what communication tools they are using!

In addition to that, VoIP introduces many new special features, previously out of reach to old communication channels. Getting these features enhances our managing and development possibilities – yes, VoIP can be plainly used for casual calls but it truly shines when implemented into our business structure!

How does it All fall into Place?

Let’s go through the VoIP process to get a good grasp of how the system works. Using it, your voice is converted into a digital set of information which travels across any Internet line. Using the same cable route as our physical phones, the Internet connection can carry a lot more than them. Be it calls, faxes, emails, messages, and even web pages, we can get the most communication benefits from using it. And while some folks think that VoIP only cheapens our calls, the main aim here is to reach totally free call services and an array of added features to fulfill all communication needs of any business.

Also, don’t mistake VoIP for an absolutely free of charge service. It may become possible in the far future but for now, VoIP services come in the form of prepaid monthly subscriptions. These subscription plans cover unlimited calls within the VoIP system and only really old telephone networks will cost us extra cash. There are some VoIP providers which include the oldies in their plans, too, so it is possible to avoid extra fees with the right subscription option!

The Core of VoIP

As any addition to the Services world, VoIP also comes in variations. Before choosing the right provider, we must consider types, setup options, tools needed, and service limitations (if any are present). To narrow it down, the core of almost any VoIP product is situated around a PC. Some VoIPs need specialized Headset to make it work while others rely on an ATA – Analog Telephone Adaptor to establish a connection between physical phones. Wireless communication is, of course, possible with Wi-Fi handsets through a directly interlinked router.

In addition to the type of connection, VoIP developers can grant users with a long list of bonus features to fully establish an all-around communication network in any business place. Voicemail, Electronic Notifications, Conference Calls, Number Routing, Instant Messaging, File Transfers, HD video calls, Call Receiver Availability Status, Call Blocking, Call Tracing, and Analytics are just a few of the extended features we can get with any VoIP service. VoIP providers will surely inform you of all those features along with any limitations to their service, all included costs in each monthly/yearly subscription plan, the needed equipment to set up the VoIP, and the Customer Terms of using the innovation.

Crucial Questions to ask before We turn to VoIP

  • What type of connection do I use?

While we have a few options here, our recommendation is to go Broadband. ADSL, a wireless or cable modem can still do the job pretty well but they may be interfered by other processes happening through them – downloading files, transferring files, or having internet-dependent programs running. Other options for VoIP setup are routers with a Wi-Fi connection, the aforementioned ATA, the microphone+headset PC combo, or the Wi-Fi handset. While all of those can bring benefits to your type of business establishment, a Broadband connection stands out as the most reliable possibility.

  • Okay, and how do we really make a VoIP call?

In its entirety, VoIP is designed to bring simplicity to everyday communications, with the option to get the most of them in terms of data and patterns (when it comes to business). Any VoIP software turns our PC, laptop, or even mobile device into a tool to conduct calls across the world with ease. You simply enter the program and dial the number. Just like with a normal phone. However, business purposes often require having a set of physical phones connected with the VoIP network. The quality of calls is better and doesn’t rely on your PC being turned on.

  • Can I really call anyone via VoIP?

Yes. Absolutely. All types of phone or networks are covered here. The receiving end of the call doesn’t need to have your equipment or program service. The plus here comes from the added function of VoIP connections – any two VoIP users will talk for free, no matter where in the world they are located. Implementing this into a worldwide business cuts communication costs by a whole lot, and this is why it is heavily used in today’s enterprises. Even small businesses can benefit from it, as all calls in the business family will be free of charge after a small monthly fee.

  • What is the difference here, other than the cost?

VoIP networks make it so you don’t need to choose a task over another at any time. You can freely call someone using a VoIP service on your PC without terminating other running processes. You can take a VoIP setup with you on a trip, when you go out, even when you go cross-country exploring. All we need is an Internet connection and the rest is low fare/free calls around the clock. The quality is the same as a regular phone call, the speed is amazing, the clarity is there, too. So we have all the good similarities packed while receiving the main difference – lower costs and ease of communication with anyone we would like!

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