JustFlowers puts together gift baskets and flower bouquets for nationwide delivery. They operate out of an L.A. headquarters, but deliver flowers throughout the United States, offering door-to door service and custom bouquets.
We sent flowers to Seattle and Chicago — then two tiny towns in the middle of nowhere — and loved every single bouquet. But where FTD really stands out is its customer service: far and away the best of the competition.
Sourcing flowers directly from the flower farms allows florists to secure large quantities of flowers at a prearranged price. This is good for special days, like Valentines and Mothers day, when flowers are in demand and price at the auction can be extremely high in case of poor weather conditions. Roses and Blooms is New York’s local, family owned and operated florist, that sources its flowers directly from the farms. This allows them to pick unique and extraordinary blooms for their shop. Their mantra is no middle man, no problem.
Bright yellow spring tulips and daffodils are a symbol of renewal and fresh starts. For this reason, they are believed to bring encouragement and hope to a person who is grieving or unhappy, making them a great choice to send as a sympathy gift to the family home of the departed. Tulips represent elegance and grace. Yellow tulips represent cheerfulness. White tulips represent forgiveness. Purple tulips represents royalty. Lastly, red tulips represent perfect love
In Chicago, the roses in the 1-800 Flowers bouquet were seriously glorious — big, luscious, bold blooms dotted with sprays of baby’s breath, and the vase was nice and heavy. This was the most traditional bouquet we saw: Close your eyes and picture a dozen red roses; that’s what these were. These roses got good scores in all four cities, although you can see that even between Seattle and Chicago, the arrangements were very different. Seattle’s felt sweeter and less dramatic, although it got extra points for being delivered within hours of placing the order.
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The FTD roses received the best scores from our survey panelists: 95 percent of those who rated them in person said they represented the best quality of the three rose bouquets we ordered. Sixteen percent of the folks who took our online survey said they were extremely similar to the online picture (on the left); another 36 percent gave them a 4 out of 5.
Send a keepsake gift box. If you’re looking to send a lasting sympathy gift, you can opt for a custom gift box with a photo of the deceased in lieu of flowers. This gift idea signifies that the memory of the deceased will never be forgotten.
The lily is the flower most commonly associated with funeral services as they symbolize the innocence that has been restored to the soul of the departed. The white lily expresses majesty and purity, where as white stargazer lilies specifically symbolize sympathy.
Because literally no other company we called did this, or came anywhere close to matching this level of service. Only one other company, ProFlowers, got a decent customer service score. This was a refreshing change after dealing with companies like FlowerPetal and Ava’s Flowers, which kept us on hold for so long that we finally hung up. Even worse was 1-800-Flowers: The company greeted us with an automated operator, who proceeded to connect us to a conference call center, demand a passcode and then hang up on us. If we’d had truly urgent questions, FTD was one of the few services that left us confident we’d actually be able to get in touch with a human being.
Sending flowers is a nice way to express your gratitude to a friend or thank someone for using your business. Nearly all flower delivery websites have a section of flowers that are appropriate to send as a thank-you gift.
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Locally sourced: Locally-sourced blooms tend to be fresher, smell sweeter and last longer than flowers shipped thousands of miles because they’re more likely to arrive soon after they’ve been cut. If you live in a warm climate, look for a florist that sources its flowers from a local grower.
ProFlowers was founded in 1998 to connect flower buyers directly with growers. The company is now a part of a larger family of brands, including ProPlants, gifts.com and Sheri’s Berries. It offers a wide variety bouquets, delivered by florists and by shipping companies.
In-season blooms: Out-of-season flowers must often be shipped long distances, which means they aren’t as fresh. Do an Internet search for in-season flowers and then select a bouquet that uses those types.
The Chicago bouquet was delivered in a clear glass vase, dropped off by hand with no box or wrapping — the delivery person just handed us the vase of flowers and that was it. The arrangement was kissed with tiny daisies we didn’t know would be there, and dramatic, trailing greenery trickled down the sides of the vase. It didn’t look like its picture online (which actually makes the bouquet look sparse); it was better. It was also bigger by a third than most of the other bouquets we received, and carefully arranged to set off the red roses, which were fresh and at the height of their beginning-to-open beauty. They smelled wonderful. We were stunned.
Gladioli have a tall flower stem composed of multiple flowers that can measure up to 4 feet tall. They are typically used in fan sprays, which are classic and elegant arrangements for traditional funeral services. The gladiolus embodies strength of character, sincerity, and moral integrity. They are available in a wide range of colors, including white, pink, red, purple, yellow, orange, salmon, and green.
We ordered online flowers from 10 vendors and compared the services on how they were delivered, the appearance of the flowers and which flowers stayed fresh the longest. We also judged flower delivery services by the range of products that they offer and by each company’s delivery options. Our top pick, 1-800-Flowers.com, has an extensive and beautiful selection of flowers and gifts, making it the best flower delivery website for most people. It provides a generous selection of sympathy and funeral floral arrangements, as well as an exceptionally sensitive service – there is a sympathy adviser who can guide you if you’re unsure about particular religious or cultural traditions before you place your floral order.
Bouquets and balloons are a suitable gift for birthdays, the birth of a child, graduations and other events that you want to celebrate. Most florists have a variety of vases, balloons and other gifts to fit all celebratory occasions.
Wesley Berry Flowers. In both Seattle and Chicago, the bouquets were sent unarranged, with no vase, and the ends of the roses weren’t kept wet. There also wasn’t any greenery whatsoever; it was literally just 12 rapidly drying roses in a box, and Seattle’s were already a little wilted. Wesley Berry’s website also got the worst score — it had annoying pop-ups; it refused to show us the shipping charges; and, at the end of the transaction, we found a tiny “donation” box pre-checked that would have charged us an additional $4 had we not caught it. These roses had the distinction of being the first roses we had to throw out — a mere three days after receiving them. Not recommended.
Offer assistance or help around the house. If you’re a close family member or friend, you can offer to babysit or straighten up around the grieving person’s house. This is a sweet gesture and very useful during such a delicate time.
The Basics: Amazon has a wide variety of fresh flowers available for two-day delivery, plus the ability to add on candy and other small gifts. Use it to order a bouquet, or order single flowers to make your own bouquet for a personal touch.
Discounts: Many florists offer regular discounts, so certain bouquets may be on sale at different times. Holiday-themed vases and other gifts will likely be discounted close to the actual day. Consider subscribing to the company’s email list to receive promotional offers in your inbox. Also make sure to do an Internet search for promo codes before checking out.
We settled on a standard order for the 14 remaining companies: a dozen long-stemmed red roses. Since most rely on local florists to actually fulfill the orders, bouquets vary depending on location. To see how that played out in real life, we sent 14 bouquets to our writer in Chicago and the same 14 to our offices in Seattle — which company would deliver the same quality of flowers in two urban locations?
In our search for the best flower delivery service, we bought fresh flowers from each vendor, along with bouquets from vendors that did not make it into our final comparison. We noted if the flowers were delivered on time, observed their appearance upon arrival and then determined which stayed the freshest over time. We compared the services accordingly.
Finding the right words to say in your sympathy card can also prove to be tough. You don’t want to say the wrong thing or say too much. Our guide on what to write in a sympathy card can help steer you in the right direction when it comes to expressing your sentiment and consoling the grieved. Always remember that family and friends will never forget your kind gestures and compassion during this difficult time.