Subsequently, after learning about our experience, ProFlowers wrote to us with this explanation: “In this particular instance, we believe the damage occurred somewhere in transit between the farms from where we source directly and your doorstep. We deliver millions of these beautiful, delicate perishable products to our customers delight every year but understand occasionally that even with the best, freshest product and planning, damage can occur.” The spokesperson added that if a customer is not satisfied with a purchase, ProFlowers hopes to be given the opportunity to make it right.*
These companies left us feeling thoroughly lukewarm. Their bouquets weren’t the worst we’ve seen, but generally lacked the show-stopping effect of our top picks. If you’re unable to get the bouquet you want on the date that you want from one of our top picks, these services are worth checking as a backup, but we wouldn’t recommend them as our first choice:
The Bouqs Co. is a start-up that offers eco-friendly, “farm-to-table” flowers. They partner with farmers that practice sustainable agriculture — think minimal water waste, and flowers cut only once they’ve been ordered. Along with colorful descriptions of its bouquets, you’ll find a picture and video of the farm each arrangement comes from.
Mums are frequently included in arrangements for funeral services. In some European countries, such as France, Italy, Spain, Poland, Hungary and Croatia, chrysanthemums are symbolic of death and are only used for funerals or on graves. In China, Japan and Korea, white chrysanthemums are symbolic of lamentation and grief. In the US, they symbolize truth and usually regarded as positive and cheerful, with New Orleans as a notable exception.
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In business since 1976, 1-800-Flowers sells a wide variety of gifts, including gift baskets, keepsakes and bouquets. The company offers standard bouquets and bouquets with fair-trade flowers that can be scheduled for same-day delivery or delivery at a later time.
Exclusively for our readers, this Multicolor Peruvian Lily Bouquet drops from $34.99 to $32.99 at Florists.com. Plus it ships for free, which saves $14.99 in fees. It features 50 blooms of multicolor Peruvian lilies (alstroemeria) in a clear vase. You can choose delivery dates through 7/31 with select blackout dates. Check the calendar for all available dates. Please note that some dates will incur an additional fee. You can also choose 100 blooms for $5 more. Florists.com guarantees their products, and will offer a replacement or refund for any issues. Sales tax is charged in most states.
FlowerPetal.com offers fresh flowers, gift baskets and floral centerpieces for all occasions to consumers throughout the United States. Offering a secure process for ordering flowers through its website, FlowerPetal.com provides same-day delivery for most of its arrangements.
The Basics: Amazon has a wide variety of fresh flowers available for two-day delivery, plus the ability to add on candy and other small gifts. Use it to order a bouquet, or order single flowers to make your own bouquet for a personal touch.
A few years ago, I tried to order flowers online for a friend’s birthday. Thirty minutes and about twenty dollars in hidden service fees later, I placed my order. It never arrived, because the advertised one-day shipping didn’t exist.
JustFlowers puts together gift baskets and flower bouquets for nationwide delivery. They operate out of an L.A. headquarters, but deliver flowers throughout the United States, offering door-to door service and custom bouquets.
Avas Flowers started with a single brick-and-mortar location in New Jersey over 30 years ago. Today it is an affiliated partner of FTD Florist, Teleflora, 800Flowers and others, providing fresh and fun floral arrangements.
We sought out companies that offer a variety of non-floral gifts in addition to flowers. Many online flower delivery companies offer a number of gift choices, including balloons, jewelry and seasonal presents like summer barbecue tools.
Top-notch flower delivery companies provide tracking information online and by phone so you don’t need to wonder whether your flowers arrived. You can check the status of your bouquet as it travels toward your intended recipient.
Sending flowers is a nice way to express your gratitude to a friend or thank someone for using your business. Nearly all flower delivery websites have a section of flowers that are appropriate to send as a thank-you gift.
Some also have the Fair Trade certification, which means their products meet various standards for the way producers treat the environment and the workers who tend the plants. This includes such things as restrictions on child labor and use of pesticides and other chemicals.
Send comfort food. Most individuals who are grieving cook less during this time so sending along a hot meal to help alleviate their stress of cooking is a thoughtful idea. If an entire family is grieving, you can let your loved one know that you’ll be stopping by to drop off enough food for the entire household in advance.
Many online flower delivery services prominently feature eco-friendly plants and flowers. Some have Veriflora designation, which means they sell only products cultivated under stringent sustainability standards.
Because Bouq’s bouquets are shipped directly from farms around the world, you have limited options for same-day delivery. That said, we found their pricing more than fair. Their same-day bouquets were the cheapest of all our finalists, ranging from $40-$60. Pricing was also straightforward: Bouqs wraps shipping costs into its advertised bouquet pricing, which meant no sticker shock once we checked out. (Compare this the to the $36 fee that 1-800-Flowers added at the last minute.)
1-800-Flowers is one of the best known flower delivery companies. They offer same-day flower delivery and online ordering in addition to a toll-free phone number that allows users to order from anywhere in the U.S.
KaBloom is a floral delivery company based in Massachusetts, with franchise store locations throughout the United States. and an online store, KaBloom.com. Established in 1998, KaBloom offers contemporary and traditional floral arrangements, bouquets and gifts. KaBloom partners with floral farmers around the world to provide freshly cut, seasonal varieties with a week-long freshness guarantee.
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In our search for the best flower delivery service, we bought fresh flowers from each vendor, along with bouquets from vendors that did not make it into our final comparison. We noted if the flowers were delivered on time, observed their appearance upon arrival and then determined which stayed the freshest over time. We compared the services accordingly.
PickupFlowers. Did the roses arrive? Yes. But there was no vase and no water, and in Seattle, six of those roses were carnations. The company had an appalling website that felt so sketchy that we paused hard before entering our credit card information, and customer service answered zero of our three calls. In Chicago, the bouquet was delivered with a free small box of Godiva chocolate, but the chocolates were completely melted. Bummer.
Mother’s Day is near, and if you’re like a lot of people, flowers are your go-to gift. More money is spent on bouquets around mom’s special day (about $2.4 billion last year, according to a National Retail Federation survey) than on Valentine’s Day ($2.1 billion).
Florist’s choice: Some sites have special prices if you allow the local florist who will deliver your flowers to design the bouquet. You won’t have a choice about what types of flowers they include, but you will be able to select the general size of the arrangement.
Blooms Today offers special packages for birthdays and holidays. They are one of the few flower delivery companies to offer a money-back guarantee on same-day deliveries and a refund if a recipient doesn’t like the flowers.
It may mean ruining the surprise, but if you’re sending flowers to someone, make sure the recipient will actually be present at the address where you’re sending them. With the majority of online flower delivery companies, you can authorize the delivery person to leave the flowers at the recipient’s address, but, during testing, we realized that our writer lived in a Chicago house with a locked front gate, and she needed to be home for the flowers to be delivered. When she asked several delivery companies what she should do about the front gate, they stated that they do their best to leave the flowers inside locked gates, but if there is no access, the flowers simply can’t be delivered.