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So where do florists buy their flowers? The answer is a bit complicated as there is a range of options a florist can have: Grow the flowers themselves, buy them directly from growers, get them via one of the large auctions or from wholesalers. This may seem obvious, but when you consider that the flower trade is an ancient business and that flowers are better traveled nowadays then people who buy them, it starts to look like this topic needs a bit of explanation.
Answer: Yes, you can definitely send a gift after the funeral. Healing takes a while so your sympathy gift is still relevant after the funeral. Try to send your gift no later than two months after the funeral to make sure your gesture is well-received.
For us, “best” meant a company that would be able to deliver flowers anywhere in the United States. We didn’t include mobile apps, focusing solely on flowers that can be ordered through a website. We also looked only at companies that deliver to individuals, leaving off florists that specialize in arrangements for events, groups, or corporations. That left us with 29 companies, and we started by analyzing their flower selection, ordering experience, quality, and customer service to find our top picks.
Some also have the Fair Trade certification, which means their products meet various standards for the way producers treat the environment and the workers who tend the plants. This includes such things as restrictions on child labor and use of pesticides and other chemicals.
Bouquets and balloons are a suitable gift for birthdays, the birth of a child, graduations and other events that you want to celebrate. Most florists have a variety of vases, balloons and other gifts to fit all celebratory occasions.
Organic flowers are harder to come by, as pesticides and chemical treatments are often used to protect and preserve the flowers. Organicflowers.com is an option but once again, it didn’t pass our satisfaction guarantee criteria. You can also try your luck locally: Neighborhood markets or stores like WholeFoods sometimes offer organic arrangements.
Same-day delivery: Floral arrangements ordered before 2:00 p.m. in the recipient’s location on business days can be delivered the same day. Buyers must order before noon on Saturdays for same-day delivery.
FTD has been in the floral industry since 1910. Consumers can order fresh flowers and other gifts on the company’s website. Fresh flowers may either be delivered by a florist or by a shipping company like UPS.
Ava’s Flowers opened a brick-and-mortar florist’s shop 30 years ago. Today, customers can buy flowers online, by phone or from the shop, and can get custom bouquets, unusual flowers and quick turnaround after placing an order.
Locally sourced: Locally-sourced blooms tend to be fresher, smell sweeter and last longer than flowers shipped thousands of miles because they’re more likely to arrive soon after they’ve been cut. If you live in a warm climate, look for a florist that sources its flowers from a local grower.
The world of online flower delivery today is drastically different. A variety of services offer gorgeous bouquets, plus approachable, transparent prices and quick, easy delivery. Below are the five best ones around, all personally tested and vetted by our team. Time to make Mom proud.
Sourcing flowers directly from the flower farms allows florists to secure large quantities of flowers at a prearranged price. This is good for special days, like Valentines and Mothers day, when flowers are in demand and price at the auction can be extremely high in case of poor weather conditions. Roses and Blooms is New York’s local, family owned and operated florist, that sources its flowers directly from the farms. This allows them to pick unique and extraordinary blooms for their shop. Their mantra is no middle man, no problem.
A first-rate online flower delivery service makes it easy to order flowers online or by phone and can answer your questions quickly and courteously. Another useful service is the electronic reminders that you can sign up to receive. If you have ever forgotten a birthday or anniversary, you will no doubt appreciate an electronic reminder so that disaster doesn’t happen again. In addition, some have customer loyalty programs that let you accumulate points for discounts and special offerings.
Delivery fees: Make sure to note whether the delivery fee is included in the price shown on the website. These fees can add $15-$25 to the price, and you don’t want to be surprised when you’re ready to check out. Some companies sell membership programs that provide free shipping on deliveries during the membership period. Consider one of these if you send flowers regularly.
The lily is the flower most commonly associated with funeral services as they symbolize the innocence that has been restored to the soul of the departed. The white lily expresses majesty and purity, where as white stargazer lilies specifically symbolize sympathy.
In Chicago, the roses in the 1-800 Flowers bouquet were seriously glorious — big, luscious, bold blooms dotted with sprays of baby’s breath, and the vase was nice and heavy. This was the most traditional bouquet we saw: Close your eyes and picture a dozen red roses; that’s what these were. These roses got good scores in all four cities, although you can see that even between Seattle and Chicago, the arrangements were very different. Seattle’s felt sweeter and less dramatic, although it got extra points for being delivered within hours of placing the order.
Finding the right words to say in your sympathy card can also prove to be tough. You don’t want to say the wrong thing or say too much. Our guide on what to write in a sympathy card can help steer you in the right direction when it comes to expressing your sentiment and consoling the grieved. Always remember that family and friends will never forget your kind gestures and compassion during this difficult time.
Founded in 1998, KaBloom offers floral arrangements, shipped fresh nationwide. The bouquets are delivered in their patented technology, which seals the stems in water to improve the quality and guarantee freshness for seven days.
A Fair Trade certification is the most widely accepted method of ensuring your flowers come from a reputable source. Fair Trade standards revolve around six main ideas: empowerment, fundamental rights at work, livable wages and working conditions, sustainable production, transparency, and an internal management system. Essentially, you’re paying for flowers that are sustainably grown by employees paid a living wage and treated well. To become Fair Trade certified, farms must go through a lengthy application and review process. Because most flower delivery services work with a large network of farmers, it’s unlikely that all of any provider’s floral arrangements will be certified. But most of our top picks offer at least one bouquet option:
When someone passes away, it’s important to send a sympathy card and/or gift to acknowledge the grieving person’s pain. In order to honor the deceased and send your condolences to the grieving individual or family, you can send a thoughtful gift or sympathy card as soon as you hear the news of a death or you can wait until the funeral. When it comes to letting someone know that you care about their loss, always take appropriate measures to show sympathy.
Dealing with a death can be hard and often times we’re unsure of what to do or say. However, there are a variety of ways to comfort a loved one, friend, or associate who is grieving. You should always send a card with a message at the very least or pair your card with a sympathy gift.
ProFlowers picks flowers the same day consumers order them so that they always get a fresh bouquet. They offer worldwide service, picking flowers from local fields in various countries, and deliver flowers door-to-door.
Ask your mom about the flowers sent. (She may not want to complain to you, or she may just be glad you thought of her.) But if you suspect there was a problem with the bouquet, ask for a photo. Call the company you ordered them from to complain if you or your mother is dissatisfied with a delivery. All three companies we ordered from will replace your flowers or refund your money if you’re not satisfied. All three also provide the same options if their flowers don’t last for seven days.
From You Flowers has a large network of local partners, working with more than 20,000 florists worldwide to provide the freshest blooms on demand. The company also offers other gifts, like stuffed animals and fruit baskets, to be delivered with or instead of flowers.
The Basics: Amazon has a wide variety of fresh flowers available for two-day delivery, plus the ability to add on candy and other small gifts. Use it to order a bouquet, or order single flowers to make your own bouquet for a personal touch.
Increasingly, flower delivery companies are either being acquired by other corporations or are building partner relationships with other firms to expand the kinds of gifts they can offer you. For example, 1-800-Flowers.com has acquired Harry & David, and FTD has acquired ProFlowers, although ProFlowers and Harry & David still operate as independent entities. FromYouFlowers.com, which is not included in our comparison, is part of the Teleflora network of national and international floral vendors that use local florists to fill orders.Flowerbud.com, has developed a partnership with Stargazer Barn, which offers you a selection of wine, candies, jewelry, perfume and more.
FTD was established in 1910 when 13 florists joined together to offer flowers across the country that could be ordered by telegrah. Today, the company delivers flowers and other gifts around the world. Orders can be placed by phone or on the company’s website.
We ordered online flowers from 10 vendors and compared the services on how they were delivered, the appearance of the flowers and which flowers stayed fresh the longest. We also judged flower delivery services by the range of products that they offer and by each company’s delivery options. Our top pick, 1-800-Flowers.com, has an extensive and beautiful selection of flowers and gifts, making it the best flower delivery website for most people. It provides a generous selection of sympathy and funeral floral arrangements, as well as an exceptionally sensitive service – there is a sympathy adviser who can guide you if you’re unsure about particular religious or cultural traditions before you place your floral order.

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We were not prepared for the beautiful arrangement from FlowerPetal. In fact, we were bracing ourselves when we received the order because Flowerpetal’s website is awful. It looks like a 1999 site for popular baby names, and many of the bouquets shown online are missing vital product details, such as how the flowers will arrive and whether they’ll have a vase. Imagine our surprise, then, when a truly beautiful bouquet showed up in Chicago, and equally lovely blossoms arrived in Wisconsin and North Carolina. (In Wisconsin, the order was actually fulfilled by the same company as our Wisconsin FTD order.)
All the sites we reviewed deliver within the continental United States, and most also deliver within Canada, Hawaii and Alaska. Some sites offer international flower delivery for an additional cost. All the online flower firms in our comparison provide next-day delivery on weekdays in most areas of the U.S., and several, including Flowerpetal.com, offer same-day delivery to most U.S. and Canadian locations.
The type of flowers you choose can express specific sentiments. The traditional language of flowers provides a way to convey your feelings and send a meaningful message. The gift of a plant is often an ideal choice, as they provide a long-lasting tribute to the loved one lost, as well as a constant reminder of the friendship and affection you wish to support the bereaved through the grieving process.
The FTD roses received the best scores from our survey panelists: 95 percent of those who rated them in person said they represented the best quality of the three rose bouquets we ordered. Sixteen percent of the folks who took our online survey said they were extremely similar to the online picture (on the left); another 36 percent gave them a 4 out of 5.
We sent flowers to Seattle and Chicago — then two tiny towns in the middle of nowhere — and loved every single bouquet. But where FTD really stands out is its customer service: far and away the best of the competition.
Teleflora has been delivering flowers for over 81 years. It partners with 13,000 florists in the United States and Canada and more outside North America. Consumers order from Teleflora, and a local florist makes the delivery.
FTD has been in the floral industry since 1910. Consumers can order fresh flowers and other gifts on the company’s website. Fresh flowers may either be delivered by a florist or by a shipping company like UPS.
We sought out companies that offer a variety of non-floral gifts in addition to flowers. Many online flower delivery companies offer a number of gift choices, including balloons, jewelry and seasonal presents like summer barbecue tools.
JustFlowers puts together gift baskets and flower bouquets for nationwide delivery. They operate out of an L.A. headquarters, but deliver flowers throughout the United States, offering door-to door service and custom bouquets.
A bouquet is more than just a bunch of cut stems. For many, sending flowers is shorthand for, “I love and care about you!” That is, unless those flowers don’t arrive. Or they arrive wilted, or dead, or in a box with no water and no vase at noon in Phoenix when the recipient isn’t home.
That said, it did eliminate a few contenders that we’d initially been excited to work with, most notably Farmgirl Flowers, which offers US-grown, local arrangements delivered by bike or scooter (cute!). Demanding same-day delivery also cut out One World Flowers, a licensed importer and distributor of Fair Trade Certified flowers.
Shipping service delivery: Some companies ship flowers directly to the recipient from exotic locations, and these may offer a wider variety of choices than local florists. Flowers shipped from a long distance usually arrive in a well-insulated box and are delivered by a shipping service like UPS or FedEx.
We ordered online flowers from 10 vendors and compared the services on how they were delivered, the appearance of the flowers and which flowers stayed fresh the longest. We also judged flower delivery services by the range of products that they offer and by each company’s delivery options. Our top pick, 1-800-Flowers.com, has an extensive and beautiful selection of flowers and gifts, making it the best flower delivery website for most people. It provides a generous selection of sympathy and funeral floral arrangements, as well as an exceptionally sensitive service – there is a sympathy adviser who can guide you if you’re unsure about particular religious or cultural traditions before you place your floral order.
Gift baskets are popular, with many firms offering such things as gourmet chocolates, wines, cheeses, crackers, coffees and teas. For the best gift basket services, take a look at our gift basket reviews.
Answer: Yes, it is okay to send a gift to a friend if you didn’t know the deceased. If a friend is grieving but you don’t know the deceased, it is still necessary to send a sympathy card or gift. It’s important to acknowledge a friend’s loss even if you didn’t know the deceased personally.
Flower arrangements include bundles of cut flowers, loosely gathered and shipped via a delivery service for you to place in a vase, as well as the more traditional floral arrangements that are already in a vase and are delivered to your intended recipient by a local florist. One of the most significant features of an online flower service is variety, and we looked for companies that offer reasonable-to-exceptional selections of flowers and arrangement styles.
Avas Flowers started with a single brick-and-mortar location in New Jersey over 30 years ago. Today it is an affiliated partner of FTD Florist, Teleflora, 800Flowers and others, providing fresh and fun floral arrangements.
We were left with 16 online flower delivery companies to test. But hold up! Some of these companies, such as Flower.com and JustFlowers.com, are actually the same, with identical checkout systems, mailing addresses, About Us pages, and customer service phone numbers. (JustFlowers owns Flower.com, but we decided to order from Flower.com since its website was way cleaner than JustFlowers’.)
For us, “best” meant a company that would be able to deliver flowers anywhere in the United States. We didn’t include mobile apps, focusing solely on flowers that can be ordered through a website. We also looked only at companies that deliver to individuals, leaving off florists that specialize in arrangements for events, groups, or corporations. That left us with 29 companies, and we started by analyzing their flower selection, ordering experience, quality, and customer service to find our top picks.
The online flower delivery industry is huge, accounting for more than $3 billion in sales in 2017. But it doesn’t have a great reputation. It’s easy to find customer horror stories that range from wilted, pitiful bouquets to deliveries that simply never showed up. The best online flower delivery service should be different: It should reliably deliver beautiful blooms anywhere in the continental US. Our quest to find the best took us past company websites straight from the year 2000, through some seriously underwhelming customer service calls, and led — eventually — to a handful of stunning bouquets. Our winner was Florists’ Transworld Delivery (FTD), one of only a few companies that managed to meet all our criteria. FTD delivered bouquets of consistent quality across our four test cities, and we had no trouble getting a real, live customer service rep on the phone to address our questions. If this company doesn’t have the flowers that you want, you can also try FlowerPetal, 1-800 Flowers, or The Bouqs Co., but we found their quality less consistent.
FTD was established in 1910 when 13 florists joined together to offer flowers across the country that could be ordered by telegrah. Today, the company delivers flowers and other gifts around the world. Orders can be placed by phone or on the company’s website.
FTD was also the hands-down total dominator in customer service. When we called to file a (fake) claim about a missing bouquet, someone answered in under 20 seconds at 12:30 AM on a Sunday night. She was apologetic, kind, and offered us a refund or a store credit immediately upon hearing the problem. Why is this worth noting?

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The high scores were a surprise. 1-800-Flowers isn’t exactly beloved, and we experienced a few of its biggest complaints first hand. When you place your order, shipping costs are hidden until the very last second — a shock if you’re not braced for it. Our bouquet of 12 long-stemmed red roses jumped in price from $60.00 to $96.44. This jump was especially painful after we’d experienced the transparent checkout process of The Bouqs Co., which folds shipping into its advertised price (a cheaper price, at that). 1-800-Flowers is also the company whose robo phone center hung up on us. We assume these factors have a lot to do with the company’s numerous 1-star reviews, and they are definitely the reasons 1-800-Flowers came in third. But would we be thrilled to have their bouquets on our desk at work? You better believe it.
Temperature control: To be their freshest, flowers should be shipped in a cool environment, and many flower delivery companies also offer food items, like chocolate or cookies. Ask about refrigeration during shipping to make sure your gift arrives in its intended condition.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today’s consumer products and services.
Same-day delivery: Floral arrangements ordered before 2:00 p.m. in the recipient’s location on business days can be delivered the same day. Buyers must order before noon on Saturdays for same-day delivery.

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In business since 1976, 1-800-Flowers sells a wide variety of gifts, including gift baskets, keepsakes and bouquets. The company offers standard bouquets and bouquets with fair-trade flowers that can be scheduled for same-day delivery or delivery at a later time.
FTD was established in 1910 when 13 florists joined together to offer flowers across the country that could be ordered by telegrah. Today, the company delivers flowers and other gifts around the world. Orders can be placed by phone or on the company’s website.
All the sites we reviewed deliver within the continental United States, and most also deliver within Canada, Hawaii and Alaska. Some sites offer international flower delivery for an additional cost. All the online flower firms in our comparison provide next-day delivery on weekdays in most areas of the U.S., and several, including Flowerpetal.com, offer same-day delivery to most U.S. and Canadian locations.
Because Bouq’s bouquets are shipped directly from farms around the world, you have limited options for same-day delivery. That said, we found their pricing more than fair. Their same-day bouquets were the cheapest of all our finalists, ranging from $40-$60. Pricing was also straightforward: Bouqs wraps shipping costs into its advertised bouquet pricing, which meant no sticker shock once we checked out. (Compare this the to the $36 fee that 1-800-Flowers added at the last minute.)
The type of flowers you choose can express specific sentiments. The traditional language of flowers provides a way to convey your feelings and send a meaningful message. The gift of a plant is often an ideal choice, as they provide a long-lasting tribute to the loved one lost, as well as a constant reminder of the friendship and affection you wish to support the bereaved through the grieving process.
If sustaining local florists is important to you, Teleflora only uses local florists across the country and still scored high in our freshness grade test. It’s our top pick for best local flower delivery, and it also specializes in Flowers in a Gift, which means the recipient gets a keepsake vase or other container along with the blossoms.
Bouquets and balloons are a suitable gift for birthdays, the birth of a child, graduations and other events that you want to celebrate. Most florists have a variety of vases, balloons and other gifts to fit all celebratory occasions.
The Bouqs Co. is a start-up that offers eco-friendly, “farm-to-table” flowers. They partner with farmers that practice sustainable agriculture — think minimal water waste, and flowers cut only once they’ve been ordered. Along with colorful descriptions of its bouquets, you’ll find a picture and video of the farm each arrangement comes from.
It may mean ruining the surprise, but if you’re sending flowers to someone, make sure the recipient will actually be present at the address where you’re sending them. With the majority of online flower delivery companies, you can authorize the delivery person to leave the flowers at the recipient’s address, but, during testing, we realized that our writer lived in a Chicago house with a locked front gate, and she needed to be home for the flowers to be delivered. When she asked several delivery companies what she should do about the front gate, they stated that they do their best to leave the flowers inside locked gates, but if there is no access, the flowers simply can’t be delivered.
We took pictures of the three bunches of roses in our photo studio. Then we asked 77 staff volunteers to inspect the arrangements and choose which ones they thought represented the best and worst quality, all under the supervision of our lab experts. We followed with an online survey of 162 staffers who were shown the flowers online pictures (we didn’t identify the websites) next to photos of the roses that were delivered, and asked how similar they were on a scale of one (not at all similar) to five (extremely alike). FTD roses got the best scores; staffers liked the ProFlowers bunch the least.

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Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.
Send a sympathy card with a sympathy message. Always send a meaningful card with a condolence message or a sympathy quote to express your sympathy for those who are grieving. Kind words go a long way during this fragile period of time.
Mother’s Day is near, and if you’re like a lot of people, flowers are your go-to gift. More money is spent on bouquets around mom’s special day (about $2.4 billion last year, according to a National Retail Federation survey) than on Valentine’s Day ($2.1 billion).
Sending flowers is a nice way to express your gratitude to a friend or thank someone for using your business. Nearly all flower delivery websites have a section of flowers that are appropriate to send as a thank-you gift.
BloomNation connects local florists and consumers. Customers can order bouquets online, which are then arranged and delivered by a local florist. They serve approximately 3,000 cities. The company was started in 2011.
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FlowerPetal.com offers fresh flowers, gift baskets and floral centerpieces for all occasions to consumers throughout the United States. Offering a secure process for ordering flowers through its website, FlowerPetal.com provides same-day delivery for most of its arrangements.
Some level of customer service. We thought our standards were pretty basic: customer phone support, a human being instead of an automated message, and no more than three minutes of hold time. We also wanted to be offered a refund or credit if we had any issues. (As it turns out, this was shooting for the moon.)
Wesley Berry Flowers. In both Seattle and Chicago, the bouquets were sent unarranged, with no vase, and the ends of the roses weren’t kept wet. There also wasn’t any greenery whatsoever; it was literally just 12 rapidly drying roses in a box, and Seattle’s were already a little wilted. Wesley Berry’s website also got the worst score — it had annoying pop-ups; it refused to show us the shipping charges; and, at the end of the transaction, we found a tiny “donation” box pre-checked that would have charged us an additional $4 had we not caught it. These roses had the distinction of being the first roses we had to throw out — a mere three days after receiving them. Not recommended.
Top-notch flower delivery companies provide tracking information online and by phone so you don’t need to wonder whether your flowers arrived. You can check the status of your bouquet as it travels toward your intended recipient.
Growing your own flowers may look like a crazy idea, but it works for several UK based florists. For example, the garden gate flower company is famous for growing their own flowers. Though this business model has its own drawbacks like the inability to source flowers out of season and long quiet times. This company overcomes those issues using their entrepreneurial spirit: bridal consultations, blogging, tutoring and by being ready to take an opportunity when such arises. If you want to learn more about them check out their blog.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today’s consumer products and services.
Contact options: Even if you order flowers online, it should be easy to speak to a customer service representative. Make sure you can find a telephone number or participate in a live chat before placing your order.