Bouquet size: Many online flower delivery services offer multiple sizes of the same bouquet at varying prices. These websites typically provide an estimate of how many flowers are included in each size, and some include pictures of how the various sizes will likely look.
Exclusively for our readers, this Multicolor Peruvian Lily Bouquet drops from $34.99 to $32.99 at Florists.com. Plus it ships for free, which saves $14.99 in fees. It features 50 blooms of multicolor Peruvian lilies (alstroemeria) in a clear vase. You can choose delivery dates through 7/31 with select blackout dates. Check the calendar for all available dates. Please note that some dates will incur an additional fee. You can also choose 100 blooms for $5 more. Florists.com guarantees their products, and will offer a replacement or refund for any issues. Sales tax is charged in most states.
We picked firms that offer you a wide variety of products, services and community-related features. As a customer, you deserve services that deliver a first-class experience for all your floral and gift needs, as well as other factors that contribute to a good online flower delivery service.
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Coupons typically cover just your flowers.Got a half-off coupon? Great! Just keep in mind that discounts typically apply only to your bouquet — you’ll still have to pay full price for shipping, delivery, and sometimes “extras” like vases. Based on our ordering experience, we’d suggest budgeting at least $20-30 in fees, on top of the bouquet cost.
We were left with 16 online flower delivery companies to test. But hold up! Some of these companies, such as Flower.com and JustFlowers.com, are actually the same, with identical checkout systems, mailing addresses, About Us pages, and customer service phone numbers. (JustFlowers owns Flower.com, but we decided to order from Flower.com since its website was way cleaner than JustFlowers’.)
KaBloom is a floral delivery company based in Massachusetts, with franchise store locations throughout the United States. and an online store, KaBloom.com. Established in 1998, KaBloom offers contemporary and traditional floral arrangements, bouquets and gifts. KaBloom partners with floral farmers around the world to provide freshly cut, seasonal varieties with a week-long freshness guarantee.
Flower.com. While boasting a less-cluttered website than its twin company, JustFlowers.com, Flower.com still has, to put it bluntly, a crappy website. Blurry pictures, poor product descriptions, and an overall “it’s 2002 and online shopping is a new phenomenon” feeling left a bad taste in our mouths. But, the bouquet itself was perfection and looked just like its (blurry) online picture — at least, in Chicago and North Carolina. But the bouquets received poor scores in both Wisconsin and Seattle. Our Wisconsin tester reported that while her flowers weren’t show-stopping, they looked decent — once they actually arrived. Delivery was delayed — twice — because the florist was out of red roses. At our Seattle location, we were greeted with a bouquet that looked drastically different than the online photo, complete with a different vase, no baby’s breath, and a scant amount of greenery. You win some; you lose some, but at $85.46 for a dozen delivered roses, it’s an expensive gamble.
And more and more of us are ordering our Mother’s Day flowers online. Low prices and convenience are the lure: Virtual flower shops can keep prices down because their website is their storefront, and their flowers are often delivered from central warehouses. (Many of them also keep a portion of the sales placed through their websites that they pass on to local florists.) As a result, revenue for online florists has been growing 2.5 percent annually in the past five years as revenue for walk-in flower shops has dropped by 1.2 percent each year during the same time period, according to market research by IBISWorld.
It may mean ruining the surprise, but if you’re sending flowers to someone, make sure the recipient will actually be present at the address where you’re sending them. With the majority of online flower delivery companies, you can authorize the delivery person to leave the flowers at the recipient’s address, but, during testing, we realized that our writer lived in a Chicago house with a locked front gate, and she needed to be home for the flowers to be delivered. When she asked several delivery companies what she should do about the front gate, they stated that they do their best to leave the flowers inside locked gates, but if there is no access, the flowers simply can’t be delivered.
Because Bouq’s bouquets are shipped directly from farms around the world, you have limited options for same-day delivery. That said, we found their pricing more than fair. Their same-day bouquets were the cheapest of all our finalists, ranging from $40-$60. Pricing was also straightforward: Bouqs wraps shipping costs into its advertised bouquet pricing, which meant no sticker shock once we checked out. (Compare this the to the $36 fee that 1-800-Flowers added at the last minute.)
We settled on a standard order for the 14 remaining companies: a dozen long-stemmed red roses. Since most rely on local florists to actually fulfill the orders, bouquets vary depending on location. To see how that played out in real life, we sent 14 bouquets to our writer in Chicago and the same 14 to our offices in Seattle — which company would deliver the same quality of flowers in two urban locations?
We took pictures of the three bunches of roses in our photo studio. Then we asked 77 staff volunteers to inspect the arrangements and choose which ones they thought represented the best and worst quality, all under the supervision of our lab experts. We followed with an online survey of 162 staffers who were shown the flowers online pictures (we didn’t identify the websites) next to photos of the roses that were delivered, and asked how similar they were on a scale of one (not at all similar) to five (extremely alike). FTD roses got the best scores; staffers liked the ProFlowers bunch the least.
Send a flower bouquet for a funeral. You can follow tradition and send a flower bouquet for the funeral of the deceased with a nice card. Choose flowers that last a long time or a small plant that doesn’t require much care when considering your options.
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If sustaining local florists is important to you, Teleflora only uses local florists across the country and still scored high in our freshness grade test. It’s our top pick for best local flower delivery, and it also specializes in Flowers in a Gift, which means the recipient gets a keepsake vase or other container along with the blossoms.
Add-ons: Expect to pay for anything you’d like to send in addition to the flowers. Many companies allow consumers to send a variety of other gifts, such as live plants, stuffed animals, candies and chocolate, cookies, fresh fruit and even champagne.
The lily is the flower most commonly associated with funeral services as they symbolize the innocence that has been restored to the soul of the departed. The white lily expresses majesty and purity, where as white stargazer lilies specifically symbolize sympathy.
Interestingly, FlowerPetal got poor ratings in Seattle: while lovely enough, the roses weren’t long-stemmed and the bouquet lacked the drama that was advertised online. Would the baby’s breath have helped?
Ava’s Flowers opened a brick-and-mortar florist’s shop 30 years ago. Today, customers can buy flowers online, by phone or from the shop, and can get custom bouquets, unusual flowers and quick turnaround after placing an order.
Orchids say “I will always love you”. When giving an orchid plant as a gesture of sympathy, it is important to give consideration to color. Pink and white are traditional colors of sympathy. Varieties such as the phalaenopsis orchid and dendrobium orchid are suggested by florists as appropriate plants to denote sympathy.
The FTD roses received the best scores from our survey panelists: 95 percent of those who rated them in person said they represented the best quality of the three rose bouquets we ordered. Sixteen percent of the folks who took our online survey said they were extremely similar to the online picture (on the left); another 36 percent gave them a 4 out of 5.
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From You Flowers has 35 years of experience with floral design. They work with over 20,000 florists around the world to ensure hand-delivered flowers arrive on time. Consumers can also order plants, balloons and gift baskets.
Flowers are a popular way to express love, gratitude, sympathy and a wide variety of other sentiments, so it isn’t surprising that they generate nearly $35 billion a year in business revenue. Flower delivery services are an important part of the flower industry, allowing you to let someone know you’re thinking of them even if you’re far away or if fresh flowers aren’t blooming where you live.
Some level of customer service. We thought our standards were pretty basic: customer phone support, a human being instead of an automated message, and no more than three minutes of hold time. We also wanted to be offered a refund or credit if we had any issues. (As it turns out, this was shooting for the moon.)
As one of the most recognizable flowers, roses can be a beautiful part of an arrangement of funeral flowers. White roses evoke reverence, humility, innocence, and youthfulness. Red roses convey respect, love, and courage. Pink roses signify love, grace, appreciation and gentility. Dark crimson roses denote grief and sorrow. Yellow roses are given by friends of the deceased to symbolize their strong ties. When you include a single rose in a bouquet it expresses enduring love for the deceased.
The Bouqs Company is an on-trend floral delivery service that specializes in farm-to-table flowers from eco-friendly growers. Bouquets range from $50 to $90 and you can opt for a subscription service to save 20 percent. Find out more
When we looked at Yelp and Better Business Bureau reviews for our remaining contenders, we found the same complaint again and again: Flowers never arrived, and the person ordering them had no idea until they called to check if their intended recipient liked them. To help avoid some seriously awkward phone calls, we made sure all remaining companies offered online tracking. This lets you monitor, for yourself, whether your bouquet has been delivered.
A few years ago, I tried to order flowers online for a friend’s birthday. Thirty minutes and about twenty dollars in hidden service fees later, I placed my order. It never arrived, because the advertised one-day shipping didn’t exist.
Same-day delivery: Many flower delivery services offer same-day delivery if consumers order early enough in the day. Flowers delivered the same day they were ordered will often be delivered by a local florist, even if you order them online from a national company.
Subsequently, after learning about our experience, ProFlowers wrote to us with this explanation: “In this particular instance, we believe the damage occurred somewhere in transit between the farms from where we source directly and your doorstep. We deliver millions of these beautiful, delicate perishable products to our customers delight every year but understand occasionally that even with the best, freshest product and planning, damage can occur.” The spokesperson added that if a customer is not satisfied with a purchase, ProFlowers hopes to be given the opportunity to make it right.*
Shipping service delivery: Some companies ship flowers directly to the recipient from exotic locations, and these may offer a wider variety of choices than local florists. Flowers shipped from a long distance usually arrive in a well-insulated box and are delivered by a shipping service like UPS or FedEx.
JustFlowers puts together gift baskets and flower bouquets for nationwide delivery. They operate out of an L.A. headquarters, but deliver flowers throughout the United States, offering door-to door service and custom bouquets.
Same-day delivery: Floral arrangements ordered before 2:00 p.m. in the recipient’s location on business days can be delivered the same day. Buyers must order before noon on Saturdays for same-day delivery.