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We picked firms that offer you a wide variety of products, services and community-related features. As a customer, you deserve services that deliver a first-class experience for all your floral and gift needs, as well as other factors that contribute to a good online flower delivery service.
Coupons typically cover just your flowers.Got a half-off coupon? Great! Just keep in mind that discounts typically apply only to your bouquet — you’ll still have to pay full price for shipping, delivery, and sometimes “extras” like vases. Based on our ordering experience, we’d suggest budgeting at least $20-30 in fees, on top of the bouquet cost.
Ask your mom about the flowers sent. (She may not want to complain to you, or she may just be glad you thought of her.) But if you suspect there was a problem with the bouquet, ask for a photo. Call the company you ordered them from to complain if you or your mother is dissatisfied with a delivery. All three companies we ordered from will replace your flowers or refund your money if you’re not satisfied. All three also provide the same options if their flowers don’t last for seven days.
Add-ons: Expect to pay for anything you’d like to send in addition to the flowers. Many companies allow consumers to send a variety of other gifts, such as live plants, stuffed animals, candies and chocolate, cookies, fresh fruit and even champagne.
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PickupFlowers. Did the roses arrive? Yes. But there was no vase and no water, and in Seattle, six of those roses were carnations. The company had an appalling website that felt so sketchy that we paused hard before entering our credit card information, and customer service answered zero of our three calls. In Chicago, the bouquet was delivered with a free small box of Godiva chocolate, but the chocolates were completely melted. Bummer.
Long lasting and fragrant, carnations are a popular choice for sympathy arrangements. The red carnation evokes admiration while a pink carnation stands for remembrance. White carnations stand for pure love and innocence.
Flowers are a popular way to express love, gratitude, sympathy and a wide variety of other sentiments, so it isn’t surprising that they generate nearly $35 billion a year in business revenue. Flower delivery services are an important part of the flower industry, allowing you to let someone know you’re thinking of them even if you’re far away or if fresh flowers aren’t blooming where you live.
1-800-Flowers is one of the best known flower delivery companies. They offer same-day flower delivery and online ordering in addition to a toll-free phone number that allows users to order from anywhere in the U.S.
The Basics: The Bouqs Company’s bouquets are so beautiful that brides are known to order them for weddings. The service offers sustainably grown, farm-direct bouquets from local artisans, all clearly marked with a price and delivery date so there are no surprises at checkout.
Many online flower delivery services prominently feature eco-friendly plants and flowers. Some have Veriflora designation, which means they sell only products cultivated under stringent sustainability standards.

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The Chicago bouquet was delivered in a clear glass vase, dropped off by hand with no box or wrapping — the delivery person just handed us the vase of flowers and that was it. The arrangement was kissed with tiny daisies we didn’t know would be there, and dramatic, trailing greenery trickled down the sides of the vase. It didn’t look like its picture online (which actually makes the bouquet look sparse); it was better. It was also bigger by a third than most of the other bouquets we received, and carefully arranged to set off the red roses, which were fresh and at the height of their beginning-to-open beauty. They smelled wonderful. We were stunned.
Locally sourced: Locally-sourced blooms tend to be fresher, smell sweeter and last longer than flowers shipped thousands of miles because they’re more likely to arrive soon after they’ve been cut. If you live in a warm climate, look for a florist that sources its flowers from a local grower.
The Bouqs Company is an on-trend floral delivery service that offers gorgeous flowers delivered directly from eco-friendly farms around the world to your door. Bouquets range from $50 to $90 and you can also opt for a subscription delivery service to keep the flowers coming at a reduced price.
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From You Flowers has a large network of local partners, working with more than 20,000 florists worldwide to provide the freshest blooms on demand. The company also offers other gifts, like stuffed animals and fruit baskets, to be delivered with or instead of flowers.
JustFlowers puts together gift baskets and flower bouquets for nationwide delivery. They operate out of an L.A. headquarters, but deliver flowers throughout the United States, offering door-to door service and custom bouquets.
Consider having your arrangement arrive a few days before a major holiday. You could save some additional money. Delivery costs escalate in the days leading up to Valentine’s Day, as they probably will around Mother’s Day.
Send a sympathy card with a sympathy message. Always send a meaningful card with a condolence message or a sympathy quote to express your sympathy for those who are grieving. Kind words go a long way during this fragile period of time.
All the companies we reviewed provide a website where you choose flowers and pay for them. You typically need to establish an online account with the firm, which is easy to do, and then fill in what you want, where and to whom it should go, and how you will pay.
We were not prepared for the beautiful arrangement from FlowerPetal. In fact, we were bracing ourselves when we received the order because Flowerpetal’s website is awful. It looks like a 1999 site for popular baby names, and many of the bouquets shown online are missing vital product details, such as how the flowers will arrive and whether they’ll have a vase. Imagine our surprise, then, when a truly beautiful bouquet showed up in Chicago, and equally lovely blossoms arrived in Wisconsin and North Carolina. (In Wisconsin, the order was actually fulfilled by the same company as our Wisconsin FTD order.)
We sought out companies that offer a variety of non-floral gifts in addition to flowers. Many online flower delivery companies offer a number of gift choices, including balloons, jewelry and seasonal presents like summer barbecue tools.
Send a flower bouquet for a funeral. You can follow tradition and send a flower bouquet for the funeral of the deceased with a nice card. Choose flowers that last a long time or a small plant that doesn’t require much care when considering your options.
There are smaller companies that offer only Fair Trade Certified flowers for delivery, like One World Flowers, but keep in mind that they might not have options like same-day delivery, satisfaction guarantees, and out-of-season blooms.
Unlike companies that work with a network of local florists, ordering from Bouqs means you get the exact arrangement that you view on the website — in our case, one dozen gorgeous red roses. The downside? The flowers aren’t arranged ahead of time, and they arrive with none of the additional greenery and fillers that florists add to plump up an arrangement. Our instruction card told us to trim a couple of inches from the stems of our roses, and to remove outer petals and any damaged leaves. Once we did this, the flowers were gorgeous, with deep red petals and vibrant green stems. But this DIY experience may not appeal to everyone.
Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.
And more and more of us are ordering our Mother’s Day flowers online. Low prices and convenience are the lure: Virtual flower shops can keep prices down because their website is their storefront, and their flowers are often delivered from central warehouses. (Many of them also keep a portion of the sales placed through their websites that they pass on to local florists.) As a result, revenue for online florists has been growing 2.5 percent annually in the past five years as revenue for walk-in flower shops has dropped by 1.2 percent each year during the same time period, according to market research by IBISWorld.
If you opt for a service that sends cut flowers for you to arrange yourself, it takes a couple of days for the buds to unfurl into blossoms. That means your flowers won’t be display ready when they arrive. In addition, the services use different approaches to getting flowers into your recipient’s hands. Some flowers come in a box with a carefully wrapped and moistened sponge at the bottom of the stems to keep blossoms fresh. The recipient arranges these flowers, and since they arrive in bud form, it takes three or four days for the petals to open completely. Other companies let you send a traditional arrangement that is already prepared and in a vase.
A first-rate online flower delivery service makes it easy to order flowers online or by phone and can answer your questions quickly and courteously. Another useful service is the electronic reminders that you can sign up to receive. If you have ever forgotten a birthday or anniversary, you will no doubt appreciate an electronic reminder so that disaster doesn’t happen again. In addition, some have customer loyalty programs that let you accumulate points for discounts and special offerings.
Flowers are a classic gift for romantic partners and significant others to send one another. Bouquets can be sent on special occasions, like anniversaries, or just to remind your partner that you value and appreciate them.
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In our search for the best flower delivery service, we bought fresh flowers from each vendor, along with bouquets from vendors that did not make it into our final comparison. We noted if the flowers were delivered on time, observed their appearance upon arrival and then determined which stayed the freshest over time. We compared the services accordingly.
Exclusively for our readers, this Daisy Bouquet drops from $39.99 to $32.99 at Florists.com. Plus it ships free, which saves $14.99 in fees. It features yellow and white daisies in a clear vase. You can choose delivery dates through 7/31 with select blackout dates; check the calendar for all available dates. Please note, some dates (including weekends) will incur an additional fee. You can also choose to double the bouquet for $5 more. Florists.com guarantees their products, and will offer a replacement or refund for any issues. Sales tax is charged in most states.
Answer: Yes, it is okay to send a gift to a friend if you didn’t know the deceased. If a friend is grieving but you don’t know the deceased, it is still necessary to send a sympathy card or gift. It’s important to acknowledge a friend’s loss even if you didn’t know the deceased personally.
The Bouqs Company is an on-trend floral delivery service that specializes in farm-to-table flowers from eco-friendly growers. Bouquets range from $50 to $90 and you can opt for a subscription service to save 20 percent. Find out more
For us, “best” meant a company that would be able to deliver flowers anywhere in the United States. We didn’t include mobile apps, focusing solely on flowers that can be ordered through a website. We also looked only at companies that deliver to individuals, leaving off florists that specialize in arrangements for events, groups, or corporations. That left us with 29 companies, and we started by analyzing their flower selection, ordering experience, quality, and customer service to find our top picks.

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The roses from 1-800-Flowers arrived in fine shape, but our survey panelists were less wowed by them than the FTD roses. When judging how similar our delivery (on the right) was to the flowers online photo (on the left), 37 percent of our staffers gave them a good rating (3); 37 percent rated them fair (2). Only three of the 77 people who looked them over in person thought they represented the best quality among our rose bouquets. Only two said they were the lowest quality.
If you can’t go to work in the morning, realize it’s your mom’s birthday, order flowers, and then have them there that very afternoon, what’s the point? Many online flower delivery companies charge extra (sometimes 25-50 percent extra) for same-day delivery service, but we wanted this feature to be an option in case you needed it.
When we looked at Yelp and Better Business Bureau reviews for our remaining contenders, we found the same complaint again and again: Flowers never arrived, and the person ordering them had no idea until they called to check if their intended recipient liked them. To help avoid some seriously awkward phone calls, we made sure all remaining companies offered online tracking. This lets you monitor, for yourself, whether your bouquet has been delivered.
That said, it did eliminate a few contenders that we’d initially been excited to work with, most notably Farmgirl Flowers, which offers US-grown, local arrangements delivered by bike or scooter (cute!). Demanding same-day delivery also cut out One World Flowers, a licensed importer and distributor of Fair Trade Certified flowers.
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Same-day delivery: Floral arrangements ordered before 2:00 p.m. in the recipient’s location on business days can be delivered the same day. Buyers must order before noon on Saturdays for same-day delivery.

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A flower auction is a place where beauty meets business. For example, The Aalsmeer Flower Auction is commonly called by its visitors as the biggest commercial building and it is no surprise with its busy traffic and auction halls which supply around 21 million flowers a day to the flower hungry markets all over the world. This auction concentrates around 50 % of the total Dutch flower and plant traffic and the rest is controlled by another five Holland’s auctioneers. I can’t describe this industry better than this video made by FloraHolland, see bellow.
Shipping service delivery: Some companies ship flowers directly to the recipient from exotic locations, and these may offer a wider variety of choices than local florists. Flowers shipped from a long distance usually arrive in a well-insulated box and are delivered by a shipping service like UPS or FedEx.
Sourcing flowers directly from the flower farms allows florists to secure large quantities of flowers at a prearranged price. This is good for special days, like Valentines and Mothers day, when flowers are in demand and price at the auction can be extremely high in case of poor weather conditions. Roses and Blooms is New York’s local, family owned and operated florist, that sources its flowers directly from the farms. This allows them to pick unique and extraordinary blooms for their shop. Their mantra is no middle man, no problem.
ProFlowers picks flowers the same day consumers order them so that they always get a fresh bouquet. They offer worldwide service, picking flowers from local fields in various countries, and deliver flowers door-to-door.
Blooms Today serves customers in every state, with quality bouquets from FTD, 1-800-Flowers and Teleflora as well as directly from growers. The company has been in business for over 15 years and now offers flowers, live plants and gift baskets.
Wesley Berry Flowers. In both Seattle and Chicago, the bouquets were sent unarranged, with no vase, and the ends of the roses weren’t kept wet. There also wasn’t any greenery whatsoever; it was literally just 12 rapidly drying roses in a box, and Seattle’s were already a little wilted. Wesley Berry’s website also got the worst score — it had annoying pop-ups; it refused to show us the shipping charges; and, at the end of the transaction, we found a tiny “donation” box pre-checked that would have charged us an additional $4 had we not caught it. These roses had the distinction of being the first roses we had to throw out — a mere three days after receiving them. Not recommended.
These companies left us feeling thoroughly lukewarm. Their bouquets weren’t the worst we’ve seen, but generally lacked the show-stopping effect of our top picks. If you’re unable to get the bouquet you want on the date that you want from one of our top picks, these services are worth checking as a backup, but we wouldn’t recommend them as our first choice:
Ask your mom about the flowers sent. (She may not want to complain to you, or she may just be glad you thought of her.) But if you suspect there was a problem with the bouquet, ask for a photo. Call the company you ordered them from to complain if you or your mother is dissatisfied with a delivery. All three companies we ordered from will replace your flowers or refund your money if you’re not satisfied. All three also provide the same options if their flowers don’t last for seven days.
Flowers are a popular way to express love, gratitude, sympathy and a wide variety of other sentiments, so it isn’t surprising that they generate nearly $35 billion a year in business revenue. Flower delivery services are an important part of the flower industry, allowing you to let someone know you’re thinking of them even if you’re far away or if fresh flowers aren’t blooming where you live.
I agree to receive up to 6 autodialed text messages per month from or on behalf of Edible Arrangements about promotions, special offers, and discounts at the phone number provided above. I understand that my consent is not required and is not a condition of any purchase. Standard text message and data rates apply. Not all carriers covered. You can always text STOP to 334253 to stop getting text messages (you will be sent a confirmation message), or call 203-774-5357. Text HELP to 334253 for help.
The lily is the flower most commonly associated with funeral services as they symbolize the innocence that has been restored to the soul of the departed. The white lily expresses majesty and purity, where as white stargazer lilies specifically symbolize sympathy.
Teleflora has been delivering flowers for over 81 years. It partners with 13,000 florists in the United States and Canada and more outside North America. Consumers order from Teleflora, and a local florist makes the delivery.
To find out, we ordered similarly composed and priced multicolor long-stem roses as well as mixed-flower bouquets from three popular online sites: 1-800-Flowers, FTD, and ProFlowers. We selected arrangements that were supposed to be delivered in boxes (which usually means they’re sent from a central warehouse), representing what many consumers might receive during one of the industry’s busiest times of year. Flowers that arrive in a vase are usually arranged by a local florist.
Offer assistance or help around the house. If you’re a close family member or friend, you can offer to babysit or straighten up around the grieving person’s house. This is a sweet gesture and very useful during such a delicate time.
When we called to inquire what went wrong in Seattle, it was frustrating: we were disconnected twice after waiting awhile on hold before finally getting in touch with a customer service manager who informed us that we had actually been sent the wrong bouquet! We walked through our options: FlowerPetal said Seattle’s flower shop has been a trusted partner for years and was quick to offer a replacement bouquet or full refund — all great to hear, but the experience coupled with an outdated website couldn’t top FTD.
The Basics: The Bouqs Company’s bouquets are so beautiful that brides are known to order them for weddings. The service offers sustainably grown, farm-direct bouquets from local artisans, all clearly marked with a price and delivery date so there are no surprises at checkout.
A bouquet is more than just a bunch of cut stems. For many, sending flowers is shorthand for, “I love and care about you!” That is, unless those flowers don’t arrive. Or they arrive wilted, or dead, or in a box with no water and no vase at noon in Phoenix when the recipient isn’t home.
It may mean ruining the surprise, but if you’re sending flowers to someone, make sure the recipient will actually be present at the address where you’re sending them. With the majority of online flower delivery companies, you can authorize the delivery person to leave the flowers at the recipient’s address, but, during testing, we realized that our writer lived in a Chicago house with a locked front gate, and she needed to be home for the flowers to be delivered. When she asked several delivery companies what she should do about the front gate, they stated that they do their best to leave the flowers inside locked gates, but if there is no access, the flowers simply can’t be delivered.
KaBloom is a floral delivery company based in Massachusetts, with franchise store locations throughout the United States. and an online store, KaBloom.com. Established in 1998, KaBloom offers contemporary and traditional floral arrangements, bouquets and gifts. KaBloom partners with floral farmers around the world to provide freshly cut, seasonal varieties with a week-long freshness guarantee.
Unlike companies that work with a network of local florists, ordering from Bouqs means you get the exact arrangement that you view on the website — in our case, one dozen gorgeous red roses. The downside? The flowers aren’t arranged ahead of time, and they arrive with none of the additional greenery and fillers that florists add to plump up an arrangement. Our instruction card told us to trim a couple of inches from the stems of our roses, and to remove outer petals and any damaged leaves. Once we did this, the flowers were gorgeous, with deep red petals and vibrant green stems. But this DIY experience may not appeal to everyone.
Mother’s Day is near, and if you’re like a lot of people, flowers are your go-to gift. More money is spent on bouquets around mom’s special day (about $2.4 billion last year, according to a National Retail Federation survey) than on Valentine’s Day ($2.1 billion).
Top-notch flower delivery companies provide tracking information online and by phone so you don’t need to wonder whether your flowers arrived. You can check the status of your bouquet as it travels toward your intended recipient.
Exotic blooms: You can order any flower you want for your recipient, but exotic flowers may not be available unless you order well in advance. Consider using a company that ships flowers directly from the source to the consumer for the freshest exotic options.
Many online flower delivery services prominently feature eco-friendly plants and flowers. Some have Veriflora designation, which means they sell only products cultivated under stringent sustainability standards.
Colombia is the largest flower cultivator for the US flower market, claiming 70 percent of the industry. According to Smithsonian.com, “If you buy a bouquet in a supermarket, big-box store or airport kiosk, it probably came from the Bogotá savanna.” That also held true for our online flower deliveries — many of our ordered bouquets came marked with a sticker or stamp that said, “Product of Colombia.” (Others arrived unmarked, with no indication of origin.) Just a 3-hour flight from Miami, Colombia has the perfect climate for year-round flower growth and farming, and annually ships more than $1 billion in blossoms.
All the companies we reviewed provide a website where you choose flowers and pay for them. You typically need to establish an online account with the firm, which is easy to do, and then fill in what you want, where and to whom it should go, and how you will pay.
Send a sympathy card with a sympathy message. Always send a meaningful card with a condolence message or a sympathy quote to express your sympathy for those who are grieving. Kind words go a long way during this fragile period of time.
We sent flowers to Seattle and Chicago — then two tiny towns in the middle of nowhere — and loved every single bouquet. But where FTD really stands out is its customer service: far and away the best of the competition.
The FTD roses received the best scores from our survey panelists: 95 percent of those who rated them in person said they represented the best quality of the three rose bouquets we ordered. Sixteen percent of the folks who took our online survey said they were extremely similar to the online picture (on the left); another 36 percent gave them a 4 out of 5.
You can also order from your phone.With the exception of FTD, all of our top picks have mobile apps for on-the-go ordering. You may find fewer bouquet options, but the apps often have exclusive coupons and will allow you to import recipients from your list of contacts.
Bouquet size: Many online flower delivery services offer multiple sizes of the same bouquet at varying prices. These websites typically provide an estimate of how many flowers are included in each size, and some include pictures of how the various sizes will likely look.
If sustaining local florists is important to you, Teleflora only uses local florists across the country and still scored high in our freshness grade test. It’s our top pick for best local flower delivery, and it also specializes in Flowers in a Gift, which means the recipient gets a keepsake vase or other container along with the blossoms.
Florist’s choice: Some sites have special prices if you allow the local florist who will deliver your flowers to design the bouquet. You won’t have a choice about what types of flowers they include, but you will be able to select the general size of the arrangement.
Ordering flowers online also makes it easy to see a wide variety of bouquet choices. The photos on these sites are lovely: Lush arrangements of fresh flowers in full bloom, expertly styled. The only thing you can’t do is take a deep sniff. But how can you know how the photo compares with the arrangement that actually shows up at mom’s door?

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Mother’s Day and Valentine’s Day are the busiest days of the year for florists, which can strain resources and limit what’s available for same-day delivery. To avoid the frustration of seeing “not available” next to the bouquet you’ve picked out, we recommend placing your order as far in advance as possible. This ensures you get what you want and can help avoid rush delivery fees.
SendFlowers.com. With a decent website and consistently good scores in Chicago, Seattle, and North Carolina, these flowers could have made it into our top three picks — if they would have arrived in our fourth location. The roses weren’t able to be delivered to our Wisconsin location, so SendFlowers.com lost major points. Our order was initially accepted, but the only local florist within 20 miles rejected the order; we were notified by email that our recipient was too remote. It’s too bad: In Chicago, the arrangement was unusually lovely, with deeply scented, velvety roses that were so dark red they were tiptoeing toward black, surrounded by lush ferns and glossy dark leaves. If you’re going with SendFlowers.com, our advice is to only send arrangements to mid- or large-sized cities.
Discounts: Many florists offer regular discounts, so certain bouquets may be on sale at different times. Holiday-themed vases and other gifts will likely be discounted close to the actual day. Consider subscribing to the company’s email list to receive promotional offers in your inbox. Also make sure to do an Internet search for promo codes before checking out.
Send a sympathy card with a sympathy message. Always send a meaningful card with a condolence message or a sympathy quote to express your sympathy for those who are grieving. Kind words go a long way during this fragile period of time.
If you can’t go to work in the morning, realize it’s your mom’s birthday, order flowers, and then have them there that very afternoon, what’s the point? Many online flower delivery companies charge extra (sometimes 25-50 percent extra) for same-day delivery service, but we wanted this feature to be an option in case you needed it.
Sending a seasonal spring plant is a nice and appropriate gesture to give to a grieving family. It can be enjoyed indoors and when they feel up to it, they can plant it in their garden. This hardy plant that will grow in almost any soil that is kept moist, and the mophead hydrangeas will continue to bloom for many years. The hydrangea is a gift of thanks in repayment for understanding and is given as a gesture of heartfelt sincerity.
Same-day delivery: Floral arrangements ordered before 2:00 p.m. in the recipient’s location on business days can be delivered the same day. Buyers must order before noon on Saturdays for same-day delivery.
FlowerPetal.com offers fresh flowers, gift baskets and floral centerpieces for all occasions to consumers throughout the United States. Offering a secure process for ordering flowers through its website, FlowerPetal.com provides same-day delivery for most of its arrangements.
And more and more of us are ordering our Mother’s Day flowers online. Low prices and convenience are the lure: Virtual flower shops can keep prices down because their website is their storefront, and their flowers are often delivered from central warehouses. (Many of them also keep a portion of the sales placed through their websites that they pass on to local florists.) As a result, revenue for online florists has been growing 2.5 percent annually in the past five years as revenue for walk-in flower shops has dropped by 1.2 percent each year during the same time period, according to market research by IBISWorld.
Subsequently, after learning about our experience, ProFlowers wrote to us with this explanation: “In this particular instance, we believe the damage occurred somewhere in transit between the farms from where we source directly and your doorstep. We deliver millions of these beautiful, delicate perishable products to our customers delight every year but understand occasionally that even with the best, freshest product and planning, damage can occur.” The spokesperson added that if a customer is not satisfied with a purchase, ProFlowers hopes to be given the opportunity to make it right.*
As one of the most recognizable flowers, roses can be a beautiful part of an arrangement of funeral flowers. White roses evoke reverence, humility, innocence, and youthfulness. Red roses convey respect, love, and courage. Pink roses signify love, grace, appreciation and gentility. Dark crimson roses denote grief and sorrow. Yellow roses are given by friends of the deceased to symbolize their strong ties. When you include a single rose in a bouquet it expresses enduring love for the deceased.
Answer: Yes, you can definitely send a gift after the funeral. Healing takes a while so your sympathy gift is still relevant after the funeral. Try to send your gift no later than two months after the funeral to make sure your gesture is well-received.
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Online flower delivery companies are an especially convenient way to order flowers. Numerous websites allow consumers to search their inventories and put together flower arrangements from anywhere in the world.
When the mixed-flower arrangements arrived, we were surprised to find the ones from ProFlowers and FTD were in a vase. As a result, we didn’t include the mixed flowers in our survey because the arrangements represented only what people near our office in Yonkers, N.Y., might receive.

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Answer: Yes. If you’d like to send a sympathy gift to a classmate or co-worker, it is perfectly fine and appropriate to send a group sympathy gift. If you also share a lot of mutual friends with the grieving individual, you can also send a group gift such as a memorial contribution. However, if you have a very close relationship with the grieving individual, be sure to send a personal gift as well.
Some level of customer service. We thought our standards were pretty basic: customer phone support, a human being instead of an automated message, and no more than three minutes of hold time. We also wanted to be offered a refund or credit if we had any issues. (As it turns out, this was shooting for the moon.)
We were left with 16 online flower delivery companies to test. But hold up! Some of these companies, such as Flower.com and JustFlowers.com, are actually the same, with identical checkout systems, mailing addresses, About Us pages, and customer service phone numbers. (JustFlowers owns Flower.com, but we decided to order from Flower.com since its website was way cleaner than JustFlowers’.)
Finding the right words to say in your sympathy card can also prove to be tough. You don’t want to say the wrong thing or say too much. Our guide on what to write in a sympathy card can help steer you in the right direction when it comes to expressing your sentiment and consoling the grieved. Always remember that family and friends will never forget your kind gestures and compassion during this difficult time.
Exotic blooms: You can order any flower you want for your recipient, but exotic flowers may not be available unless you order well in advance. Consider using a company that ships flowers directly from the source to the consumer for the freshest exotic options.
Flower arrangements include bundles of cut flowers, loosely gathered and shipped via a delivery service for you to place in a vase, as well as the more traditional floral arrangements that are already in a vase and are delivered to your intended recipient by a local florist. One of the most significant features of an online flower service is variety, and we looked for companies that offer reasonable-to-exceptional selections of flowers and arrangement styles.
All the companies we reviewed provide a website where you choose flowers and pay for them. You typically need to establish an online account with the firm, which is easy to do, and then fill in what you want, where and to whom it should go, and how you will pay.
Many people order flowers when decorating the home and garden in preparation for the holidays. Floral centerpieces are a lovely addition to a table, with seasonal blooms and themes to commemorate the holiday.
JustFlowers puts together gift baskets and flower bouquets for nationwide delivery. They operate out of an L.A. headquarters, but deliver flowers throughout the United States, offering door-to door service and custom bouquets.
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We picked firms that offer you a wide variety of products, services and community-related features. As a customer, you deserve services that deliver a first-class experience for all your floral and gift needs, as well as other factors that contribute to a good online flower delivery service.
Because Bouq’s bouquets are shipped directly from farms around the world, you have limited options for same-day delivery. That said, we found their pricing more than fair. Their same-day bouquets were the cheapest of all our finalists, ranging from $40-$60. Pricing was also straightforward: Bouqs wraps shipping costs into its advertised bouquet pricing, which meant no sticker shock once we checked out. (Compare this the to the $36 fee that 1-800-Flowers added at the last minute.)
Blooms Today serves customers in every state, with quality bouquets from FTD, 1-800-Flowers and Teleflora as well as directly from growers. The company has been in business for over 15 years and now offers flowers, live plants and gift baskets.
Unlike companies that work with a network of local florists, ordering from Bouqs means you get the exact arrangement that you view on the website — in our case, one dozen gorgeous red roses. The downside? The flowers aren’t arranged ahead of time, and they arrive with none of the additional greenery and fillers that florists add to plump up an arrangement. Our instruction card told us to trim a couple of inches from the stems of our roses, and to remove outer petals and any damaged leaves. Once we did this, the flowers were gorgeous, with deep red petals and vibrant green stems. But this DIY experience may not appeal to everyone.
In business more than 78 years, Teleflora is an experienced flower delivery service. The company offers same-day delivery on many flowers, but also allows consumers to schedule their orders up to three months in advance.
We were not prepared for the beautiful arrangement from FlowerPetal. In fact, we were bracing ourselves when we received the order because Flowerpetal’s website is awful. It looks like a 1999 site for popular baby names, and many of the bouquets shown online are missing vital product details, such as how the flowers will arrive and whether they’ll have a vase. Imagine our surprise, then, when a truly beautiful bouquet showed up in Chicago, and equally lovely blossoms arrived in Wisconsin and North Carolina. (In Wisconsin, the order was actually fulfilled by the same company as our Wisconsin FTD order.)
FTD was established in 1910 when 13 florists joined together to offer flowers across the country that could be ordered by telegrah. Today, the company delivers flowers and other gifts around the world. Orders can be placed by phone or on the company’s website.
Send comfort food. Most individuals who are grieving cook less during this time so sending along a hot meal to help alleviate their stress of cooking is a thoughtful idea. If an entire family is grieving, you can let your loved one know that you’ll be stopping by to drop off enough food for the entire household in advance.
Sourcing flowers directly from the flower farms allows florists to secure large quantities of flowers at a prearranged price. This is good for special days, like Valentines and Mothers day, when flowers are in demand and price at the auction can be extremely high in case of poor weather conditions. Roses and Blooms is New York’s local, family owned and operated florist, that sources its flowers directly from the farms. This allows them to pick unique and extraordinary blooms for their shop. Their mantra is no middle man, no problem.
1-800-Flowers is one of the best known flower delivery companies. They offer same-day flower delivery and online ordering in addition to a toll-free phone number that allows users to order from anywhere in the U.S.
So where do florists buy their flowers? The answer is a bit complicated as there is a range of options a florist can have: Grow the flowers themselves, buy them directly from growers, get them via one of the large auctions or from wholesalers. This may seem obvious, but when you consider that the flower trade is an ancient business and that flowers are better traveled nowadays then people who buy them, it starts to look like this topic needs a bit of explanation.
Shipping service delivery: Some companies ship flowers directly to the recipient from exotic locations, and these may offer a wider variety of choices than local florists. Flowers shipped from a long distance usually arrive in a well-insulated box and are delivered by a shipping service like UPS or FedEx.
ProFlowers picks flowers the same day consumers order them so that they always get a fresh bouquet. They offer worldwide service, picking flowers from local fields in various countries, and deliver flowers door-to-door.
We ordered online flowers from 10 vendors and compared the services on how they were delivered, the appearance of the flowers and which flowers stayed fresh the longest. We also judged flower delivery services by the range of products that they offer and by each company’s delivery options. Our top pick, 1-800-Flowers.com, has an extensive and beautiful selection of flowers and gifts, making it the best flower delivery website for most people. It provides a generous selection of sympathy and funeral floral arrangements, as well as an exceptionally sensitive service – there is a sympathy adviser who can guide you if you’re unsure about particular religious or cultural traditions before you place your floral order.
When we called to inquire what went wrong in Seattle, it was frustrating: we were disconnected twice after waiting awhile on hold before finally getting in touch with a customer service manager who informed us that we had actually been sent the wrong bouquet! We walked through our options: FlowerPetal said Seattle’s flower shop has been a trusted partner for years and was quick to offer a replacement bouquet or full refund — all great to hear, but the experience coupled with an outdated website couldn’t top FTD.
Temperature control: To be their freshest, flowers should be shipped in a cool environment, and many flower delivery companies also offer food items, like chocolate or cookies. Ask about refrigeration during shipping to make sure your gift arrives in its intended condition.
Gift baskets are popular, with many firms offering such things as gourmet chocolates, wines, cheeses, crackers, coffees and teas. For the best gift basket services, take a look at our gift basket reviews.
Gladioli have a tall flower stem composed of multiple flowers that can measure up to 4 feet tall. They are typically used in fan sprays, which are classic and elegant arrangements for traditional funeral services. The gladiolus embodies strength of character, sincerity, and moral integrity. They are available in a wide range of colors, including white, pink, red, purple, yellow, orange, salmon, and green.
Colombia is the largest flower cultivator for the US flower market, claiming 70 percent of the industry. According to Smithsonian.com, “If you buy a bouquet in a supermarket, big-box store or airport kiosk, it probably came from the Bogotá savanna.” That also held true for our online flower deliveries — many of our ordered bouquets came marked with a sticker or stamp that said, “Product of Colombia.” (Others arrived unmarked, with no indication of origin.) Just a 3-hour flight from Miami, Colombia has the perfect climate for year-round flower growth and farming, and annually ships more than $1 billion in blossoms.
FTD was also the hands-down total dominator in customer service. When we called to file a (fake) claim about a missing bouquet, someone answered in under 20 seconds at 12:30 AM on a Sunday night. She was apologetic, kind, and offered us a refund or a store credit immediately upon hearing the problem. Why is this worth noting?