Online flower delivery companies are an especially convenient way to order flowers. Numerous websites allow consumers to search their inventories and put together flower arrangements from anywhere in the world.
Interestingly, FlowerPetal got poor ratings in Seattle: while lovely enough, the roses weren’t long-stemmed and the bouquet lacked the drama that was advertised online. Would the baby’s breath have helped?
Long lasting and fragrant, carnations are a popular choice for sympathy arrangements. The red carnation evokes admiration while a pink carnation stands for remembrance. White carnations stand for pure love and innocence.
FTD has been in the floral industry since 1910. Consumers can order fresh flowers and other gifts on the company’s website. Fresh flowers may either be delivered by a florist or by a shipping company like UPS.
A bouquet is more than just a bunch of cut stems. For many, sending flowers is shorthand for, “I love and care about you!” That is, unless those flowers don’t arrive. Or they arrive wilted, or dead, or in a box with no water and no vase at noon in Phoenix when the recipient isn’t home.
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Flower.com. While boasting a less-cluttered website than its twin company, JustFlowers.com, Flower.com still has, to put it bluntly, a crappy website. Blurry pictures, poor product descriptions, and an overall “it’s 2002 and online shopping is a new phenomenon” feeling left a bad taste in our mouths. But, the bouquet itself was perfection and looked just like its (blurry) online picture — at least, in Chicago and North Carolina. But the bouquets received poor scores in both Wisconsin and Seattle. Our Wisconsin tester reported that while her flowers weren’t show-stopping, they looked decent — once they actually arrived. Delivery was delayed — twice — because the florist was out of red roses. At our Seattle location, we were greeted with a bouquet that looked drastically different than the online photo, complete with a different vase, no baby’s breath, and a scant amount of greenery. You win some; you lose some, but at $85.46 for a dozen delivered roses, it’s an expensive gamble.
PickupFlowers. Did the roses arrive? Yes. But there was no vase and no water, and in Seattle, six of those roses were carnations. The company had an appalling website that felt so sketchy that we paused hard before entering our credit card information, and customer service answered zero of our three calls. In Chicago, the bouquet was delivered with a free small box of Godiva chocolate, but the chocolates were completely melted. Bummer.
There are smaller companies that offer only Fair Trade Certified flowers for delivery, like One World Flowers, but keep in mind that they might not have options like same-day delivery, satisfaction guarantees, and out-of-season blooms.
FTD was established in 1910 when 13 florists joined together to offer flowers across the country that could be ordered by telegrah. Today, the company delivers flowers and other gifts around the world. Orders can be placed by phone or on the company’s website.
On the left is the photo of the roses we ordered from the ProFlowers website; on the right are the flowers we received. ProFlowers (which was acquired by FTD in December 2014) says on its website that its flowers are hand-picked in fields and sent directly to your door. In our sample of a dozen roses, however, only five were intact. Almost all of our panelists who rated them in person (97 percent) said they represented the lowest-quality bunch. When we asked in our survey how similar the arrangement was to its online photo, 96 percent gave it a 1 out of 5, or a poor rating. When we called ProFlowers to complain, a customer-service rep apologized and sent us another bunch of roses the next day at no additional charge. The replacement roses were full and intact.
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Since there are so many reviews of flowers never arriving, or flowers arriving dead or days late, we only wanted to deal with companies willing to offer refunds, exchanges, or satisfaction guarantees. Sending flowers can be an expensive endeavor (a standard order of a dozen red roses can range from $42-$96), and we wanted our investment to come with a promise that we’d be satisfied. This was where we parted ways with H. Bloom, a luxury flower company with modern arrangements and an otherwise impressive website.
In business more than 78 years, Teleflora is an experienced flower delivery service. The company offers same-day delivery on many flowers, but also allows consumers to schedule their orders up to three months in advance.
Offer assistance or help around the house. If you’re a close family member or friend, you can offer to babysit or straighten up around the grieving person’s house. This is a sweet gesture and very useful during such a delicate time.
Shipping service delivery: Some companies ship flowers directly to the recipient from exotic locations, and these may offer a wider variety of choices than local florists. Flowers shipped from a long distance usually arrive in a well-insulated box and are delivered by a shipping service like UPS or FedEx.
Mother’s Day is near, and if you’re like a lot of people, flowers are your go-to gift. More money is spent on bouquets around mom’s special day (about $2.4 billion last year, according to a National Retail Federation survey) than on Valentine’s Day ($2.1 billion).
Florist’s choice: Some sites have special prices if you allow the local florist who will deliver your flowers to design the bouquet. You won’t have a choice about what types of flowers they include, but you will be able to select the general size of the arrangement.
Consider having your arrangement arrive a few days before a major holiday. You could save some additional money. Delivery costs escalate in the days leading up to Valentine’s Day, as they probably will around Mother’s Day.
As one of the most recognizable flowers, roses can be a beautiful part of an arrangement of funeral flowers. White roses evoke reverence, humility, innocence, and youthfulness. Red roses convey respect, love, and courage. Pink roses signify love, grace, appreciation and gentility. Dark crimson roses denote grief and sorrow. Yellow roses are given by friends of the deceased to symbolize their strong ties. When you include a single rose in a bouquet it expresses enduring love for the deceased.
Answer: Yes. If you’d like to send a sympathy gift to a classmate or co-worker, it is perfectly fine and appropriate to send a group sympathy gift. If you also share a lot of mutual friends with the grieving individual, you can also send a group gift such as a memorial contribution. However, if you have a very close relationship with the grieving individual, be sure to send a personal gift as well.
The Bouqs Company is an on-trend floral delivery service that specializes in farm-to-table flowers from eco-friendly growers. Bouquets range from $50 to $90 and you can opt for a subscription service to save 20 percent. Find out more
ProFlowers picks flowers the same day consumers order them so that they always get a fresh bouquet. They offer worldwide service, picking flowers from local fields in various countries, and deliver flowers door-to-door.
Because literally no other company we called did this, or came anywhere close to matching this level of service. Only one other company, ProFlowers, got a decent customer service score. This was a refreshing change after dealing with companies like FlowerPetal and Ava’s Flowers, which kept us on hold for so long that we finally hung up. Even worse was 1-800-Flowers: The company greeted us with an automated operator, who proceeded to connect us to a conference call center, demand a passcode and then hang up on us. If we’d had truly urgent questions, FTD was one of the few services that left us confident we’d actually be able to get in touch with a human being.
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Delivery fees: Make sure to note whether the delivery fee is included in the price shown on the website. These fees can add $15-$25 to the price, and you don’t want to be surprised when you’re ready to check out. Some companies sell membership programs that provide free shipping on deliveries during the membership period. Consider one of these if you send flowers regularly.
For us, “best” meant a company that would be able to deliver flowers anywhere in the United States. We didn’t include mobile apps, focusing solely on flowers that can be ordered through a website. We also looked only at companies that deliver to individuals, leaving off florists that specialize in arrangements for events, groups, or corporations. That left us with 29 companies, and we started by analyzing their flower selection, ordering experience, quality, and customer service to find our top picks.
It may mean ruining the surprise, but if you’re sending flowers to someone, make sure the recipient will actually be present at the address where you’re sending them. With the majority of online flower delivery companies, you can authorize the delivery person to leave the flowers at the recipient’s address, but, during testing, we realized that our writer lived in a Chicago house with a locked front gate, and she needed to be home for the flowers to be delivered. When she asked several delivery companies what she should do about the front gate, they stated that they do their best to leave the flowers inside locked gates, but if there is no access, the flowers simply can’t be delivered.
Flower arrangements include bundles of cut flowers, loosely gathered and shipped via a delivery service for you to place in a vase, as well as the more traditional floral arrangements that are already in a vase and are delivered to your intended recipient by a local florist. One of the most significant features of an online flower service is variety, and we looked for companies that offer reasonable-to-exceptional selections of flowers and arrangement styles.
Send a keepsake gift box. If you’re looking to send a lasting sympathy gift, you can opt for a custom gift box with a photo of the deceased in lieu of flowers. This gift idea signifies that the memory of the deceased will never be forgotten.
The Bouqs Company is an on-trend floral delivery service that offers gorgeous flowers delivered directly from eco-friendly farms around the world to your door. Bouquets range from $50 to $90 and you can also opt for a subscription delivery service to keep the flowers coming at a reduced price.
Gift baskets are popular, with many firms offering such things as gourmet chocolates, wines, cheeses, crackers, coffees and teas. For the best gift basket services, take a look at our gift basket reviews.
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SendFlowers.com. With a decent website and consistently good scores in Chicago, Seattle, and North Carolina, these flowers could have made it into our top three picks — if they would have arrived in our fourth location. The roses weren’t able to be delivered to our Wisconsin location, so SendFlowers.com lost major points. Our order was initially accepted, but the only local florist within 20 miles rejected the order; we were notified by email that our recipient was too remote. It’s too bad: In Chicago, the arrangement was unusually lovely, with deeply scented, velvety roses that were so dark red they were tiptoeing toward black, surrounded by lush ferns and glossy dark leaves. If you’re going with SendFlowers.com, our advice is to only send arrangements to mid- or large-sized cities.
Some also have the Fair Trade certification, which means their products meet various standards for the way producers treat the environment and the workers who tend the plants. This includes such things as restrictions on child labor and use of pesticides and other chemicals.
Ask your mom about the flowers sent. (She may not want to complain to you, or she may just be glad you thought of her.) But if you suspect there was a problem with the bouquet, ask for a photo. Call the company you ordered them from to complain if you or your mother is dissatisfied with a delivery. All three companies we ordered from will replace your flowers or refund your money if you’re not satisfied. All three also provide the same options if their flowers don’t last for seven days.
Many people order flowers when decorating the home and garden in preparation for the holidays. Floral centerpieces are a lovely addition to a table, with seasonal blooms and themes to commemorate the holiday.
The lily is the flower most commonly associated with funeral services as they symbolize the innocence that has been restored to the soul of the departed. The white lily expresses majesty and purity, where as white stargazer lilies specifically symbolize sympathy.